The VTech CMS Division has an established, integrated Quality Model, which covers the vendors, the VTech CMS Team, and the customer's quality requests and/or requirements.
VTech CMS Division is ISO 9000 approved since 1994 and we undergo all the necessary annual audits to renew our Certifications. In addition, VTech CMS is UL, VDE, CSA, BABT, CE certified and has also the certifications for ISO13485 (Medical Products), certified in Jun 2003, TS16949 (Automotive products), certified in Aug 2003, ESD Certificate – ANSI ESD S20.20 certified Aug 2007, OHSAS18001 (Occupational Health and Safety Assessment Series) certified in Jan 2009, and the SA8000 (Social Accountability), certified in May 2009.
All of our clients have different products and expects VTech CMS to fully comply with the client's own quality standards and procedures. Our Program Management Team has also a quality engineer present as a team member. This individual is responsible for ensuring that the process flow, from the issuing of a Purchase Order to the shipment of the product, meets all the steps of our quality model, from the Incoming Inspection of material, throughout the manufacturing processes and finally the quality assurance of all outgoing completed products.
The VTech tracking system is in place such that manufacturing history of products and components throughout the entire manufacturing process can be easily traceable. Quality data can be accessible via VTech’s Intranet system in real time.